Frequently Asked Questions
How can I contact you?
Please call or fill out the form on my contact page. Or write me at firstname.lastname@example.org.
How can I inquire about a piece I am interested in?
Please call or email me thru the contact page. I am happy to speak with you and provide any information about pieces you are interested in. I will be happy to video conference in order to thoroughly show any piece.
What form of payment do you take?
All major credit cards are accepted or if you wish you can contact me personally. Venmo and PayPal are also possible.
Do you take commissions?
Yes! Please call or email me and we can begin planning a one of a kind piece for you!
I use USPS, FedEx, and UPS depending on the size and weight of the piece. Since my work varies greatly in size and weight, calculating shipping is rather complex at times, so in order to simplify matters I have included a very minimal shipping and insurance cost in each piece. I take great care in packaging and shipping and every piece is insured for shipment. Due to issues in many foreign locations with importing wood products we do not ship internationally.
What is your return policy?
Each piece I produce is handled with care and attention to detail in order to create a treasured piece that will last a lifetime. I recommend that internet purchases include a video conference so that customers can get an excellent viewing of a piece prior to purchase. My customer’s happiness is important to me and requests for returns will be handled on a case by case basis.
How do I care for the wood turning I have purchased?
Wood can be impacted by excessive changes in temperature and humidity. My pieces are made to be kept indoors in a climate controlled environment. Due to a variety of finishes I use I recommend simply dusting the pieces with a dry soft cotton cloth. Avoid using spray waxes as these may cause the piece to dull over time. If any issues should ever arise with the finish on a piece please contact me for guidance.
Please contact me with any questions. I am here to help and enjoy discussing my art work.